The Future Belongs to Better Questions

When I started writing this series, I thought I was exploring a handful of challenges facing our industry: lean teams, lump sums, employee choice, and preparedness. Looking back, I wasn’t writing about any of those things. I was writing about adaptation. Our industry exists to help people navigate change. Yet too often, I think we’re […]

When Employee Choice Becomes Employee Pressure

In my last article, I suggested that we’ve been asking the wrong question about lump sum programs. Lump sums have become an important part of modern mobility, and I don’t see that changing. What interests me is what comes after the payment. I previously introduced this idea: Choice is only empowering when people feel equipped […]

Expense Management: The Hidden Stress Point in Relocation

Expense management is where relocation programs quietly fall apart: Receipts in inboxes. Approvals stuck in limbo. Employees wondering when reimbursement will happen. Finance teams trying to forecast costs without clear visibility.   None of this shows up in a polished mobility strategy presentation, but it shows up everywhere else, because when expense tracking becomes messy, […]

We’ve Been Asking the Wrong Question About Lump Sums

I don’t think the mobility industry has a lump sum problem; I think we have a perspective problem. For the last several years, we’ve spent a lot of time debating lump sums: Are they replacing traditional relocation policies? Are they good for employees? Are they bad for service providers? Should organizations be encouraging them or […]

Why Intern Mobility is Straining Lean Relocation and HR Operating Models

Part 1: Why Intern Mobility Feels Harder Every Year Every year, companies make the same mistake. They treat intern mobility like a lightweight version of standard relocation. It isn’t. In fact, some of the most overwhelmed HR, Mobility, and University Relations teams I know aren’t struggling with executive relocations; they’re struggling with interns. Why? Because […]

Signs Your Lump Sum Program is Breaking at Scale (Before Leadership Notices)

Every growing company experiences a version of the same story: we’ve outgrown our office, our hiring process, our systems. What few organizations consider is that they can outgrow a relocation program, too. The irony is that lump sum programs are often implemented in the name of simplicity. They offer flexibility, reduce administrative burden, and give […]